2018 TAKEOUT, DELIVERY & CATERING STUDY
5 YEAR OUTLOOK
Off-Premise Insights' 2018 TAKEOUT, DELIVERY & CATERING STUDY 5 YEAR OUTLOOK helps foodservice operators drive growth by leveraging key industry and trend analysis with actionable data from over 3,000 consumers and operators.
Increasing consumer demand, coupled with rapid advancement of cloud-based ordering technologies and marketplaces, is driving unprecedented growth in takeout, delivery, and catering. Restaurant and foodservice operators must understand the opportunities and threats in this quickly evolving sector in order to appreciate and succeed with this new operating model.
Timely data and forward-looking analysis is key. This up-to-the-minute report examines and provides strategic recommendations related to technological advancements, commissary fulfillment, and centralized ordering platforms, as well as key business workflow.
Leadership, centralized services, sales & marketing, operations, and delivery. Taken together, this study points toward an integrated strategic business framework which helps restaurant operators and foodservice professionals maximize revenue potential and take full advantage of the off-premise paradigm shift.
Produced by Erle Dardick and Darren Tristano for Off-Premise Insights, this report identifies consumer preferences for takeout, delivery & catering, as well as describes key strategic areas of investment and best practices that foodservice operators must implement to be successful in the new off-premise operating model that the foodservice industry faces today.
Takeout usage & occasion dynamics
Catering usage & occasion dynamics
Success factors for foodservice operations functional areas
Consumer traffic and purchase drivers
The roles of off-premise channels and their differentiators
Key investment initiatives
Key behaviours, policies and procedures for operations
Key technology vendor and service provider partnership opportunities
Future directions for takeout, delivery, and catering
Technological blueprint for the off-premise technology stack.
Interviews with industry experts and senior leaders from multi-unit restaurant operators, 3rd party delivery providers, and other vendors and service providers from the off-premise value chain
Surveys of 3,000+ consumers
Extensive secondary review of trade industry data
Modeling of chain operator data, incorporating relevant industry forecasts